Privacy Policy

Our Commitment to Privacy

This privacy policy governs your use of the applications IncidentView, IncidentView Inspect and IncidentView Editor (“Application”) for mobile devices that was created by Alsea Geospatial, Inc.

We respect the privacy of your information. We provide this explanation about our information practices as a show of our commitment to protect your privacy.

The Information We Collect

User-Provided Information

The Application obtains the information you provide when you download the Application. That information may include (a) your name, email address, age, user name, password, and other personally-identifying or registration information; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) credit card information for purchase and use of the Application, and; (e) information you enter into our system when using the Application, such as contact information and project management information.

Automatically-Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.

The Way We Use and Share Information

Location Information

When you visit the mobile application, we may use GPS technology (or other similar technology) to determine your current location to effectively provide the services of the Application.

If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application. However, you should note that this may affect your overall experience with the Application.

General Use and Sharing of Information

We may use your e-mail address and phone number to contact you regarding administrative notices, new product offerings and communications relevant to your use of the Application. We will not send you promotions or announcements unless you give us permission to do so.

We may also use or disclose information to resolve disputes, investigate problems, or enforce any user agreement we may have. At times, we may review status or activity of multiple users to do so. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.

We may use your IP address to help diagnose problems with our Application, to manage our Application, and to enhance our Application based on the usage pattern data we receive. We may work with analytics companies to help us understand how the Application is being used.

Opt-Out Option

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention

We will retain user-provided data for as long as you use the Application and for a reasonable time thereafter. We will retain automatically-collected information for up to 24 months and thereafter may store it in aggregate.

Security

We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information to operate, develop, or improve our Application.

Whenever you voluntarily disclose personal information over the Internet or via any wireless network, that information can be collected and used by others.

No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

Children Under 13

We have no way of distinguishing the age of individuals who use our Application, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with personally-identifying information without parental or guardian consent, the parent or guardian should contact us to remove the information.

Third Party Practices

The Privacy Policy of an advertiser or promotional service may differ from ours. We encourage you to read that policy before responding to the offer.

Changes to Our Policy

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a mobile device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining, and disclosing information.